Shipping policy
Where we ship
TORILUA ships to addresses in the United States only. Our kids' and baby clothing, accessories, and essentials are sourced from wholesalers in Korea and received at our location in Los Angeles, California, where each order is checked, packed, and shipped.
Shipping cost
- Orders under $70.00: $8.00 standard shipping
- Orders of $70.00 or more: free standard shipping
The $70.00 threshold is based on the order subtotal after discounts and before taxes. Your shipping charge is shown at checkout before you pay.
Order preparation
Please allow about 1–2 weeks for order preparation. During this time your items arrive in Los Angeles from our suppliers and are checked and packed. This is separate from the carrier's delivery time.
Delivery after shipping
After your order ships, delivery usually takes 3–4 business days. Most orders arrive about 2–3 weeks after they are placed. If your order is running later than expected, we will email you an updated estimate. Tracking is sent by email when your order ships.
Duties and import fees
Orders ship from within the United States, so no duties or import fees are collected at delivery.
Questions
Email support@jabmotivesinc.com with your order number.